Frequently Asked Questions

Uniquecustomart primarily serves Los Angeles and surrounding areas within a 50-mile radius of our downtown location. For projects outside this range, please contact us to discuss availability and potential travel arrangements.

Schedule an appointment through our contact page or by phone. A design specialist visits your property at a convenient time, discusses your preferences, takes measurements, shows fabric samples, and provides a detailed quote. Consultations typically last 60 to 90 minutes and are completely complimentary with no obligation.

Timeline varies based on project scope. Simple installations with ready-made curtains can be completed within one week. Custom orders requiring specialized fabrics or complex designs typically take 3 to 6 weeks from order placement to final installation, allowing time for fabrication and quality control.

Pricing depends on window dimensions, fabric selection, lining options, hardware style, installation complexity, and whether you choose ready-made or custom solutions. During your consultation, we provide transparent pricing across different options to match your budget while maintaining quality standards.

No, our technicians handle all measurements during the consultation visit. Accurate measurements are critical for proper fit and function, so we use professional tools and techniques to ensure precision. You do not need to prepare measurements in advance.

We accept cash, checks, all major credit cards, and digital payment platforms. A deposit is typically required when placing custom orders, with the balance due upon completion. Payment terms are clearly outlined in your quote and can be discussed during consultation.

Our collection includes natural fibers like cotton, linen, silk, and wool, plus synthetic options including polyester, acrylic, and performance blends. Each material offers distinct characteristics regarding texture, light filtration, durability, and maintenance requirements. We help you select fabrics appropriate for each room's specific needs.

Quality blackout curtains block 95 to 99 percent of external light when properly installed with appropriate mounting hardware. They also provide thermal insulation and noise reduction benefits. Effectiveness depends on proper fit, with minimal gaps around edges, and selection of certified blackout fabrics with appropriate lining.

Maintenance varies by fabric type. Many synthetic curtains are machine washable on gentle cycles. Delicate materials like silk or velvet require professional dry cleaning. Regular dusting or vacuuming with upholstery attachments prevents dirt accumulation. We provide specific care instructions for your particular curtains and offer professional cleaning services.

Yes, we install motorized track systems compatible with remote controls, wall switches, and smart home integration. Motorization is especially convenient for hard-to-reach windows, heavy drapes, or individuals with mobility limitations. Battery-powered and hardwired options are available depending on your electrical setup.

Properly selected curtains significantly enhance home energy efficiency by reducing heat loss in winter and heat gain in summer. Thermal-lined curtains create an insulating air pocket between windows and living spaces. This can lower heating and cooling costs while improving comfort. Color also matters, with lighter shades reflecting heat and darker ones absorbing it.

Ready-made curtains are economical and quick for standard window sizes and straightforward designs. Custom curtains are recommended for non-standard dimensions, unique architectural features, specific fabric requirements, or when seeking exact color matches to existing decor. We discuss both options during consultation to determine the best approach for your situation.

In many cases, yes. Our technicians evaluate existing rods, brackets, and tracks during consultation to determine if they are suitable for your new curtains. If existing hardware is sturdy and appropriately positioned, we can reuse it, reducing project costs. Otherwise, we recommend replacement with properly sized components.

Professional installation requires mounting brackets and anchors which create small holes in walls or ceilings. We use appropriate fasteners for your wall type and minimize visible damage. Holes are typically small and easily filled with spackle if you remove curtains later. We take care to protect surrounding surfaces during installation.

For rental properties, we offer tension rod solutions that require no drilling for lightweight curtains. Alternatively, consult your landlord about installation permissions. Many landlords allow curtain installation since it is considered a minor modification and actually protects flooring and furniture from sun damage.

Yes, we regularly handle installations on vaulted ceilings, two-story windows, and other elevated applications. Our team has specialized ladders and safety equipment for working at height. Tall windows often benefit from floor-to-ceiling curtains that create dramatic visual impact while maintaining proper proportions.